Jaylen AI

Privacy Policy

Last Updated: 3/6/2025

1. Introduction

At Jaylen AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.


2. Information We Do Not Store

Important: Jaylen AI does not store any of your uploaded documents, including resumes, cover letters, or job descriptions. These files are processed in memory and are not retained on our servers after processing is complete.

Our service is designed with your privacy in mind. We process your documents only to provide you with our optimization services, and we do not retain these files for any purpose beyond the immediate service request.


3. Information We Collect

We may collect the following types of information:

  • Account information (email address, name)
  • Usage data (how you interact with our service)
  • Technical data (IP address, browser type, device information)
  • Marketing preferences

4. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Improve and personalize your experience
  • Communicate with you about our services
  • Provide customer support
  • Monitor usage of our service
  • Detect, prevent, and address technical issues

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.


6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


7. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related analytics, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


8. Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.


9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.


10. Contact Us

If you have any questions about this Privacy Policy, please contact us at helpjaylenai@gmail.com.